Understanding Taxes and Additional Charges
2 min read
At Eco Jersey, we strive to be transparent with all costs involved in your purchase. This article explains how taxes and additional charges work when you shop with us.
Are Taxes Included in the Price? #
The prices shown on our website are exclusive of taxes, meaning the applicable tax rate will be added at checkout based on your location.
How Are Taxes Calculated? #
The tax rate is determined by your shipping address. Here’s how it works:
- Domestic Orders: If you are located within the same country as our shipping facilities, sales tax will be calculated based on the local tax rates of your state or province.
- International Orders: For international shipments, tax and customs duties may be imposed by the destination country. These fees are the responsibility of the customer.
- Tax Exemptions: If you are tax-exempt, you can provide the necessary documentation to qualify for exemption, and we will adjust your order accordingly.
Additional Charges #
In addition to taxes, there may be other charges that apply to your order:
- Shipping Fees: Depending on the delivery method and your location, shipping charges will be calculated at checkout.
- Customs Duties (International Orders): For international customers, customs duties may apply when the package reaches the destination country. These charges are typically assessed by the customs office and are the responsibility of the buyer.
- Handling Fees: Some special handling services, such as expedited shipping or gift wrapping, may incur additional charges.
How to Check Your Total Charges #
Before completing your purchase, you can review the total amount, including taxes and any additional charges, on the checkout page. This will give you a complete breakdown of your order.
What If I Am Charged Incorrectly? #
If you believe there has been an error in the taxes or additional charges on your order, please contact our customer service team. We will review your order and make any necessary adjustments.
Need Help Understanding Charges? #
If you have any questions about taxes, shipping charges, or customs duties, feel free to reach out to our support team. We’re here to help clarify any concerns you may have.
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