Order Tracking: How to Track Your Eco Jersey Order

2 min read

Table of Contents

How Does Order Tracking Work?
How to Track Your Order?
What Can You See on the Tracking Page?
Common Tracking Questions
- Why Isn’t My Tracking Link Working?
- What Should I Do If the Status Says "Delivered," But I Didn’t Receive It?
Need More Help with Order Tracking?

At Eco Jersey, we make it easy for you to track your orders and stay updated on their progress. Here’s a detailed guide on how to use our order tracking system and what to do if you need assistance.

How Does Order Tracking Work? #

After placing an order with Eco Jersey, you’ll receive a confirmation email containing your order details. Once your order is shipped, we’ll send you another email with a tracking link. This link allows you to monitor your package every step of the way.

How to Track Your Order? #

Follow these simple steps to track your order:

Check Your Email: Open the shipping confirmation email from Eco Jersey.
Click the Tracking Link: The email will contain a unique tracking link for your package. Click on it to view the status of your order.
Visit the Courier’s Website: Alternatively, you can copy the tracking number and paste it into the courier’s tracking page (e.g., FedEx, DHL, etc.).
Log in to Your Account: If you have an Eco Jersey account, log in to access your order history and tracking details.

What Can You See on the Tracking Page? #

The tracking page will show the following details:

Current Location of Your Order: Real-time updates on where your package is.
Estimated Delivery Date: The expected date for your order to arrive.
Delivery Status: Whether the package is in transit, out for delivery, or delivered.

Common Tracking Questions #

Why Isn’t My Tracking Link Working? #

Tracking links may take up to 24 hours to update after your order is shipped. If it’s still not working after this time, contact us for assistance.

What Should I Do If the Status Says “Delivered,” But I Didn’t Receive It? #

If the status says your package has been delivered but you can’t find it:

Check with neighbors or building staff who may have received it.
Contact the courier directly for clarification.
Reach out to Eco Jersey’s customer support if you still can’t locate your package.

Need More Help with Order Tracking? #

If you’re having trouble tracking your order or need additional support, visit our Contact Us page or email our customer service team. We’re here to assist you with any concerns.