Are Returns Free at Eco Jersey?

At Eco Jersey, we want to make the returns process as convenient as possible. Here’s a breakdown of when returns are free and when you might incur shipping fees.

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Free Returns for Damaged or Incorrect Items #

If you receive a damaged or incorrect product, we’ll cover the return shipping costs. We’ll send you a prepaid shipping label to make the return process easy.

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Return Shipping Costs for Other Returns #

• Free Returns:
  • If you return an item due to a defect or error on our part, we cover the return shipping.
• Customer-Paid Return Shipping:
  • For returns initiated due to personal reasons (e.g., changing your mind), you will be responsible for the return shipping costs.

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How to Get Free Return Shipping #

If your return qualifies for free shipping:

• We’ll send you a prepaid shipping label.
• Simply print it out and affix it to your return package.

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International Returns #

For international orders, return shipping fees will be the customer’s responsibility, except for damaged or incorrect items.