Changing or Canceling an Order on Eco Jersey
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Making changes or canceling an order on Eco Jersey is simple if done in time. Here’s a complete guide to help you understand the process.
Can You Change or Cancel an Order? #
Yes, but only if the order has not yet been processed for shipping. Once an order is shipped, changes or cancellations may not be possible. Please read our “REFUD POLICY.”
How to Change Your Order? #
If you’ve made a mistake or want to modify your order, follow these steps:
- Log in to Your Account: Go to the Eco Jersey website and log in to your account.
- Visit Your Order History: Click on the “My Orders” section to view your recent purchases.
- Select the Order: Find the order you want to change and click “Edit Order” (if available).
- Make the Changes: You can adjust the size, color, quantity, or other details, depending on the product.
- Confirm Changes: Save your changes and proceed.
How to Cancel an Order? #
If you wish to cancel your order, here’s what to do:
- Contact Customer Support: Use our “Support Desk” or email us immediately with your order number.
- Request a Cancellation: Inform us of your intent to cancel. Our team will confirm if the cancellation is possible.
What Happens After Cancellation? #
- Refunds: If your cancellation is approved, you’ll receive a full refund to your original payment method. Refunds may take 14 business days to process. Read Refund Policy
- Order Modifications: If you requested changes instead, the updated order will be processed accordingly.
Need Help? #
If you have any questions or face difficulties while changing or canceling your order, don’t hesitate to contact us. Our team is ready to assist you.
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